Which activity supports ongoing Medicare compliance program?

• A. Ongoing training and auditing/monitoring.
• B. Marketing and outreach initiatives unrelated to compliance.
• C. Random patient surveys unrelated to compliance.
• D. Quarterly financial audits.

Answer: (B)

Regular training and systematic auditing/monitoring are the heartbeat of an ongoing Medicare compliance program. Ongoing training keeps staff up-to-date on Medicare rules, coding, billing, and documentation requirements, helping prevent violations before they occur. Auditing and monitoring provide continuous oversight, reviewing claims, coding patterns, and processes to detect errors, identify trends, and trigger timely corrective actions. Together they create a cycle of learning, testing, and improvement that sustains compliance over time and reduces risk. The other activities don’t build that ongoing oversight: marketing and outreach unrelated to compliance don’t reinforce regulatory obligations; random patient surveys not tied to compliance miss gaps in billing integrity; quarterly financial audits focus on financial controls rather than the day-to-day compliance practices needed to ensure proper Medicare behavior.